Everything you need to know about

Open the login screen and tap the Register link. Fill in your name, email, and password, choose your gender, and accept the privacy terms. You can also sign up in one tap via Google, Apple, Telegram, or WhatsApp.

Because the app applies automatic gender pairing: female students see only female teachers, and male students see only male teachers. The signup cannot complete until gender is selected.

Open the More tab and tap the Verify phone chip. Choose WhatsApp or Telegram, tap Open app, send the word VERIFY to the official bot from your personal account, then return to Mehrab Quran and wait for the auto-verification.

No. The app never uses SMS. Verification works by sending a message from your own WhatsApp or Telegram account to the official bot, which is more secure and does not rely on your mobile carrier.

Open the More tab and tap Change password. Enter your current password, then your new password twice, and tap Save. If you forgot the current one, use the Forgot password link at the top of the screen.

On the login screen tap Forgot password. You can request a reset link to your email, or use the WhatsApp or Telegram path if you originally signed up that way or do not remember your email.

Open the More tab and tap Change email. Enter the new email in a valid format and tap the change button. You may receive a confirmation link at the new address to activate it.

Open the More tab and tap Edit profile. Tap your profile picture to upload a new one, change any field (name, nationality, country of residence, learning path), then tap Save in the corner.

That happens when you originally signed up via Telegram or WhatsApp, so the app set a placeholder email. To recover the password, use the Telegram or WhatsApp path. To receive real email, open More then Change email and set a real address.

From the Teachers screen or the teacher profile, tap the Call button. The teacher gets a ringing call, and once they accept, the call screen opens automatically. The teacher must be marked available for the Call button to be active.

Tap the microphone icon on the bottom button bar of the call screen. The icon changes state to indicate you are muted, and the teacher will not hear you until you tap again to unmute.

Tap the speaker icon on the call screen to toggle audio output between earpiece and loudspeaker. On modern devices you can also pick a connected Bluetooth headset.

Yes. Tap the Quran icon on the call screen and the mushaf opens inside the call without ending it. The teacher is notified that you opened the mushaf, and you can flip pages normally while talking.

You will not leave the call. Instead you go back to the Home screen with the call still active in the background. You can return to the call screen via the top notification bar or the notification panel.

Tap the big red button in the middle of the bottom button bar. The call ends instantly and you are taken to the rate session screen automatically.

Yes for students. You cannot leave the rate screen without choosing a star count and selecting reasons. Written comments are optional. Your rating helps us maintain quality and improve the experience for other students.

This happens if the app failed to publish your microphone, perhaps because another app is using it or the permission was denied. Tap Join audio to retry publishing your voice into the call.

Tap the Sessions tab in the bottom bar. You will see a list of all your sessions grouped by date, with sticky date headers that stay visible while you scroll.

Use the search bar at the top of the Sessions screen to search by teacher or student name. You can also apply the status filter to show only completed, missed, or short sessions, depending on what you need.

A session can be Completed, Missed (no answer), Rejected, Failed (technical issue), or Too short. Each status has a distinctly colored badge so you can tell them apart at a glance.

Tap a session card in the list to open its details page, which shows the surah, ayat range, mistakes the teacher noted, and any comment. On tablets the details appear in a side panel.

Open the Sessions tab, tap the card, then tap Edit session details. An editable form lets you change surah, ayat, mistakes, and add new entries (up to 10 entries per session).

Editing is available to teachers within a limited time window. Very old sessions may be locked automatically to keep reports accurate. Contact support if you need a critical correction.

Open the Sessions screen and tap the Recording consent action at the top. You can toggle whether your future sessions are recorded with one tap. Past sessions are not affected by this change.

On the Teachers screen or on a teacher profile, tap the heart icon. The heart turns red to indicate the teacher is added, and you can remove them anytime by tapping again.

Open the Home screen and find the Favorites quick-access card. The list shows all teachers you favorited with the same card design as the Teachers screen, including the same availability indicators.

The heart icon shows for students only. If you are a teacher, you will see the Favorite students list instead, which helps you keep track of regular students quickly.

Open the Home screen and tap the Students or Favorites card. Simple cards appear for each student you favorited, with their photo, name, and nationality. Tap a card to open their profile and your session history with them.

Yes. When one of your favorite teachers turns availability on, the app sends you a real-time notification. Make sure notifications are enabled for the app in your phone settings so you do not miss it.

The favorite action is not directly visible to teachers, although a teacher can see students they previously talked to in their Students list. Adding a favorite does not create any visible relationship to anyone but you.

Open the teacher profile or their card on the Teachers screen and tap the red heart icon. It will turn empty and the teacher is removed from your favorites list immediately.

Open the More tab and tap Prayer times. The app asks for location permission so it can compute coordinates accurately. Tap Use my location to allow, and the times for today appear immediately.

The five daily prayers (Fajr, Dhuhr, Asr, Maghrib, Isha) plus sunrise as an informational time. The next prayer is highlighted with a distinct color so you can spot it instantly.

Each prayer in the list has a bell button next to it. Tap the bell to toggle the reminder for that prayer independently of the others. Reminders require system notification permission to be enabled.

Tap Calculation method at the bottom of the prayer times screen. A list of trusted methods appears, including Egyptian, Muslim World League, ISNA, Karachi, Umm al-Qura, Dubai, Qatar, Kuwait, Singapore, Tehran, and Turkey.

Small differences are normal and stem from differences in calculation methods and Fajr angles between authorities. Switch the calculation method to match your local masjid and the times will line up much closer.

Location is necessary for accurate prayer times. If you decline the location permission, the screen cannot show times. Enable the permission from system settings then return to the screen, and times update automatically.

Sunrise is not a prayer, but it is included as an informational time because it marks the end of Fajr time. The screen lists it alongside other times so you can know it without opening another app.

Open the More tab and tap Contact us. You will find the support WhatsApp button on +905308187582 and the support email support@mehrab-alquran.com. We typically reply within a few business hours.

The official WhatsApp number is +905308187582. You can message us on it directly from any WhatsApp app to ask anything or report an issue. We answer within working hours, by Allah's permission.

The official support email is support@mehrab-alquran.com. Send your issue with a screenshot if possible and we will reply as soon as we can. For urgent matters, prefer WhatsApp because it is faster.

Yes. Message the support team on WhatsApp or email with the details of your report and the session ID if available. Every report is reviewed in confidence, and we are committed to teacher integrity on the platform.

Open the More tab, then Contact us, and scroll to the bottom. Tap Delete account, read the warnings carefully, then type the requested confirmation word. The deletion is final and cannot be undone.

No. Deletion is final and removes your data, sessions, and recordings from our servers irreversibly. If you are unsure, simply sign out instead of deleting, or contact support to update any data that bothers you.

Currently the only available option is full deletion. As an alternative, you can sign out of all devices from the Active sessions screen, or mute notifications on every device, so the account becomes silent without being deleted.

Yes, with pleasure. Reach out to support on WhatsApp +905308187582 and tell us how you would like to contribute (teaching, reviewing, translating, developing, or sharing ideas), and we will get back to you quickly.